We claimed personal bankruptcy in October. We had secured loans through Citi-Financial which included household goods and our car. The arrangement was that Citi-Financial would pick-up these items and the car yesterday. I contacted the office and confirmed that they would be here to pick up the items and the car. This did not happen. What happens now? Do we wait and expect more calls from them? Will my trustee contact them to finalize everything? Unfortunately, my trustee does not return my calls.
Today 02/11/2012
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It would appear that you selected the wrong trustee. If you are dis-satisfied with your trustee you can contact the Office of the Superintendent of Bankruptcy.
Once you surrender your goods to a secured creditor, and the creditor agrees to take them, it is up to the creditor to take them. If after a reasonable time they have decided not to take them, presumably because they have minimal value, the secured creditor gives up their rights to the goods.
I suggest you contact your trustee again, and request a meeting with them to fully review your situation.