Here are the steps you can follow to deal with problems on your credit report.
1. Get a copy of your credit report
In most cases you can obtain your credit report for free. There are two main credit bureaus
in Canada: Equifax and Trans Union. Look in your phone book
for the location nearest you, or call their main offices
at:
Equifax (1-800-465-7166)
Trans
Union (1-800-888-4213)
NOTE: Under Ontario law they must give you one free copy of your credit report each year; you are not required to pay for it.
2. Review your credit report
When you receive your credit report, review it to determine
if it contains any errors or negative comments. Amazingly, it is very common for errors to appear on your credit report, and that can effect your ability to borrow in the future.
An error may include a debt that you have already repaid
(see #3 below). A negative comment may result from a department
store credit card that you stopped using ten years ago,
but if it had a $10 balance owing, it may still show up
on your credit report (see #4 below).
3. Correct any errors on your credit report
If you find an error, contact the credit reporting agency and provide
proof that you do not owe the money. (Your credit report will include an error reporting form that you can fill out and mail back to them). You may need a letter
from the creditor indicating the payments were made, or
you may provide canceled cheques to indicates payments were
received.
You may also send a letter to the credit bureau explaining
your side of the story; your comments can be attached to
your credit report.
4. Repair any negative information in your credit report
If you owe a creditor $10 and they have filed a negative
credit report with the credit bureau, repay the creditor
and ask the creditor to remove the negative credit report
from your credit record. If a debt is legally owing, the
debt must be paid or discharged before it can be removed
from your credit report. There are no easy ways to remove accurate information from a credit report.
5. Repay your debt to clean up your credit report
Even if your credit report indicates that you have made
all of your regular monthly payments, a potential lender
may look unfavorably on high levels of debt. The solution
is to pay off as much of your existing debt as possible
before applying for a new loan.
We recommend that you pay off your highest interest debts
first, so pay the 18% interest credit card off first, and
then repay the 16% interest credit card.
6. Take other action
If you have more debt than you can possibly repay, your
credit report will only improve by formally dealing with
your debts. You may need to file a formal proposal
to your creditors, or consider personal
bankruptcy.
For further assistance, please contact
a nearby expert for advice.
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